Privacy Policy
Data Controller
The Arctic Lux is operated by tromsobnb.no, Org. [ORG_NUMBER], [POSTAL_ADDRESS], Norway. Questions about your personal data can be sent to mail@tromsobnb.no.
What Data We Collect
When you submit an inquiry or subscribe to our newsletter, we collect your name, email address, phone number (optional), and the content of your message. We do not collect payment information on this website.
How We Use Your Data
Inquiry data is used solely to respond to your request and to arrange your stay. Newsletter email addresses are used to send updates about new properties and seasonal offers. We do not sell your data to third parties. We do not use your data for advertising.
How Long We Keep Your Data
Inquiry data is retained for 12 months following the inquiry, or for the duration of the business relationship. Newsletter subscriptions are retained until you unsubscribe. You may request deletion at any time.
Your Rights
Under the GDPR, you have the right to access, correct, or delete the personal data we hold about you. You also have the right to object to processing and to data portability. To exercise these rights, contact us at mail@tromsobnb.no.
Third-Party Services
We use Resend (resend.com) to send and store emails and newsletter subscriptions. Resend processes data in accordance with GDPR. We do not use Google Analytics, Facebook Pixel, or any other advertising or tracking services on this website.